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Activate Message Waiting on Most Popular VoIP Phones

Activate Message Waiting on Most Popular VoIP Phones

This article describes the procedure of setting up a voicemail message waiting warning for the following VoIP phone models:

  1. Snom 3XX

  2. Linksys SPA9XX/PAP2

  3. Grandstream GXP2X00

  4. Cisco 7940/7960

  5. Aastra 9112i/480i/480iCT/9133i/51i

  6. Polycom 301/320/330/501/550

Message waiting can be activated from the telephone's settings and allows the phone's owner to see when a voicemail message is waiting unchecked in his mailbox.

To set up message waiting, follow the steps described below.

Snom 3XX

  1. Open your phone's web interface and go to Setup -> Line x, where Line x is the line you wish to configure.

  2. Set the parameter Mailbox to your extension number. For example, 0001*001

  3. Press Save.

  4. Go to the Preferences page in your phone's web interface.

  5. Set the MWI Notification to Beep.

  6. Press Save.

  7. Reboot the phone in order for the new settings to be available.

Linksys SPA9X1

  1. Log in as admin to your phone's web interface, by pressing the Admin Login link.

  2. Click on the Advanced link to access the advanced settings section.

  3. Select the extension tab for the extension you want to set.

    For example, click on the EXT1 tab.

  4. In the Call Feature Settings section of the page, set the Message Waiting field to yes. Set the Voice Mail Server field to your_server_IP:your_server_port. For example, 1.2.3.4:5060.

  5. Press the Submit all changes button.

Linksys PAP2

  1. Log in as admin to your phone's web interface, by pressing the Admin Login link.

  2. Click on the Advanced link to access the advanced settings section.

  3. Select the line tab for the extension you want to set. For example click the "Line 1" tab.

  4. In the "Proxy and Registration" section of the page, set the "Voice Mail Server" field to your_server_IP:your_server_port. For example, 1.2.3.4:5060.

  5. In the "Supplementary Service Subscription" section of the page, set the "MWI Serv" field to yes.

  6. Press the Submit all changes button.

Grandstream GXP2X00

  1. Log in as admin to your phone's web interface.

  2. Go to your account's page.

    For example go to the Account 1 page.

  3. Set the parameter Subscribe for MWI to yes.

  4. Set the parameter Voice Mail UserID to *95.

  5. Press the Update button to save the settings.

  6. Reboot the phone.

Cisco 7940/7960

  1. Press the Settings button.

  2. Press the Scroll key to highlight the Call Preferences.

  3. Press the Select softkey.

  4. Press the Scroll key to highlight Stutter Msg. Waiting from the Call Preferences menu.

  5. Enable the Stutter Msg. Waiting feature by pressing the Yes softkey.

    If you want to disable the feature, press the No softkey.

  6. Press the Save softkey to save your selection and display the Settings menu.

  7. Press Back to display the main screen.

Aastra 9112i/480i/480iCT/9133i/51i

  1. Open your phone's web interface and go to Advanced Settings -> Global SIP settings-> Advanced SIP Settings.

  2. Enable the Explicit MWI Subscription checkbox.

  3. Press Save settings.

  4. Reboot the phone to make the new setting available.

Polycom 301/320/330/501/550

  1. Open your phone's web interface and go to Lines -> Line x -> Message Center, where Line x is the line you wish to configure.

Note

If the Message Center section is not available, then it must be enabled using a provisioning configuration file. Please use provisioning to enable Message Waiting in this case.

  2. Set the parameter Subscriber to your extension's number. For example, 0001*001.

  3. Set the parameter Callback Mode to Contact.

  4. Set parameter Callback Contact to *95.

  5. Press Submit.

  6. Wait for your phone to reboot.

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