Overview
This knowledge base article describes how you can use a Voicemail center extension to listen to its voicemail messages. Also, in this article, you can find the list of all the available mailbox options.
Listening the Voicemail Messages
First, you need to call the public number of a Voicemail center extension belonging to the client that owns the extension whose voicemail messages you want to check. When you will be asked for an username and a password, use the extension’s short number and the voicemail password. Once you connected to the mailbox, the following options become available:
1 – Read voicemail messages
3 – Advanced options
1 – Reply
3 – Envelope
* – Return to Main Menu
4 – Play previous message
5 – Repeat current message
6 – Play next message
7 – Delete current message
9 – Save message in a folder
0 – Save in New Messages
1 – Save in Old Messages
2 – Save in Work Messages
3 – Save in Family Messages
4 – Save in Friends Messages
* – Help
During message playback, this will rewind the message.
# – Exit
During message playback, this will skip forward.
2 – Change folders
0 – Switch to New Messages
1 – Switch to Old Messages
2 – Switch to Work Messages
3 – Switch to Family Messages
4 – Switch to Friends Messages
0 – Mailbox options
1 – Record your unavailable message
1 – Accept
2 – Review
3 – Re-record
2 – Record your busy message
1 – Accept
2 – Review
3 – Re-record
3 – Record your name
1 – Accept
2 – Review
3 – Re-record
4 – Record your temporary message
1 – Accept
2 – Review
3 – Re-record
5 – Change your password
Enter password
Re-enter password
* – Return to the Main Menu
* – Help
# – Exit