Intelligent Call Switching

Intelligent Call Switching provides a rapid response to unforeseen events that may affect your internet connection and cause your phone(s) to become unreachable.  Callers benefit from our optimized Intelligent Call Switching, meaning that even though callers can’t reach a live person’s desktop phone they will be automatically connected to another device, e.g., cell phone, alternate […]

What Is VoIP?

  With costs of telephone and Internet service on the rise, many businesses are looking for ways to save money. One option they have is to forgo a traditional phone line in favor of VoIP service. While saving money on their phone bill is appealing, many business owners don’t fully understand what VoIP service is […]

Tanzania VoIP – Two foreigners charged with causing TCRA 2bn/- loss

Romanian nationals Razvan Pintilie (47) and Robert Kraus (27) yesterday appeared before the Kisutu Resident Magistrate’s Court in Dar es Salaam charged with seven counts, including fraudulent use of communications gadgets and occasioning loss of 2.1bn/- to the government and Tanzania Communications Regulatory Authority (TCRA). State Attorney Tumaini Kweka told the court that the accused […]

How hosted telephony can work for small businesses

  One of the big advantages small businesses have over their larger, more established competitors is their agility. They can change strategy and direction quickly, where a larger organisation might need months of planning and endless meetings before they can change course. A useful business tool to support this agility is a hosted phone system. […]

Dealing with Devices

  Dealing with Devices As people move out to the new building, if they have a desktop, it will be swapped out for a laptop. “Once we get completely moved, there’s going to be at least 1,200 people, which means there’s going to be at least 1,200 laptops,” said Henderson. What about other devices? “Our […]

Richland County likely must replace phone system soon

Richland County commissioners will have another major equipment purchase after they are done upgrading radio communications for the sheriff’s office. Commissioners received a heads-up Thursday that they are going to have to replace the telephones in 17 county offices, probably in the next year or two. Its been the bestselling rollerball pen in […]

US bank customers targeted with vishing messages

  Customers of a number of US banks have recently been hit by Voice over IP phishing (vishing) attacks orchestrated by eastern European cyber crooks, warns John LaCour, founder and CEO of PhishLabs. “While not as prevalent as online phishing and crimeware attacks, vishing attacks are often run by professional crews. These crews use vishing […]