About

One provider for the phones, the AI and the network

Amernet is a San Francisco-based technology company specializing in unified communications, AI-driven voice agents and workflow automation, security, and IT service management. We help businesses answer every call, automate the repetitive work behind it, and keep the network it all runs on secure — from one provider, on one bill.

What we do

Unified communications

Cloud PBX and hosted VoIP, extensions and softphones, call routing and IVR, video meetings, SMS and fax, and CRM integrations. See unified communications and numbers & SIP trunks.

AI voice agents

Virtual receptionists that answer, inform and book; outbound agents for follow-up and surveys; support voice bots. Start with the free AI receptionist or build your own in Agents.

Workflow automation

Patient intake, lead qualification and routing, ticket triage, onboarding and campaign personalisation — the repetitive work between the call and the outcome. See drip campaigns and pipelines.

Security, network & ITSM

SD-WAN with AI-driven security, intrusion detection and prevention, next-generation firewall, network analytics and managed device estates — covering PCI DSS and HIPAA requirements. See SmartNode.

How we work

One owner for the whole stack.

Most businesses buy their phone system from one vendor, their AI tools from another, and their network from a third — then spend their time in the gaps between them. Amernet covers all three, so it stays one bill, one support number, and one roadmap.

A help desk that is always open

24 hours a day, 7 days a week, on 1-877-616-5100.

Turnkey, end to end

Remote workers, branches, headquarters, data centre and cloud — designed and delivered as one system.

Built for regulated work

Security work covers PCI DSS and HIPAA requirements, with intrusion detection and prevention throughout.

Keep what already works

Port your numbers, or add AI as an extension on the phone system you already run. No rip-and-replace.

Tell us what is not working.

Whether it is missed calls, a phone system past its prime, or a network you would rather not think about — we will tell you what we would do about it.

Book a demo